1. Can I manage my domain email box? Yes, please visit http://webmail.<domain> that we specifically designed for our valuable clients. Then you need to input ID/password for mail management login. Following the screen instruction, you can create/delete the mailbox and reset the mailbox password as well. For help, please visit http://www.forest.com.hk/forest_webmail.htm 2. Do I have the mail management account? Yes, when you subscribe hosting services of Forest, you will have a mail management account. For standard procedure, you just have to send a fax or email to sysadmin@forest.com.hk to Forest at 31811626 to request the account detail. 3. How do I use Forest web mail service? You can use Forest web mail service by visiting http://webmail.<your_domain_name> 4. How do I reset my password if I forgot it? Please refer to Q1. 5. What is the normal procedure if I want to terminate the service from Forest. You have to fill in the termination form and get back to us in one-month advance. 6. How do I inform Forest if I move to another office? You can either inform us by email at sysadmin@forest.com.hk or by fax at 31811626. 7. Can I update my website content myself? Yes, you can update any content if you like. It is wise to make a backup before the modification. If you find something wrong during the updating, please fall back to pervious backup. Forest has a strong development team to customise client requirement. Detail please contact Forest Hot line at 3181 1688. 8. How do I update my website? An FTP account will be created for each client for web site content update. For standard procedure, you can either send fax to us at 31811626 or email to sysadmin@forest.com.hk for requesting the account detail. 9. Can I filter incoming email for my mailbox only? It depends on what email client do you use. If you are using Outlook (or outlook express), you can set rules to manage the incoming email. If you are using another email software which does not support "email filter" function, you cannot filter any incoming email. 10. Can I use my own CGI script on Forest server? If you are using dedicated server hosting service, you can write any script for your web site. Beware the script bugs, which may cause the server malfunction or hold up CPU resources. 11. What is the Open webmail? Open Webmail is a free, open source project that allows people to check their e-mail -- from anywhere in the world! You can use Open Webmai to simply check your e-mail while you are on the road, or as a complete replacement to your offline e-mail client! Open Webmai can also help you manage your daily activities with its easy-to-use calendar tools. In this tutorial, you'll find examples, diagrams, and definitions, all to help you get the most out of Open Webmail. Help Topics. 12. Do I see the password of all email address? No, you don't. 13. What is the setting in outlook (outlook express)? Pop3: pop.<your domain name> SMTP: Contact your ISP Login ID: your email address e.g. test1@forest.com.hk Password: it has been given to you How to set up the Outlook Express   PS: Outlook error code list